21+ age restriction applies

Play responsibly,
keep yourself safe

bage believes entertainment is enjoyable only when it is done in a controlled and mindful way. On this page we discuss how you can set your own play limits, recognise signs of a problem, and seek help when needed.

For persons aged 21 and above only

bage's commitment

bage is an entertainment platform — it is not here to guarantee winnings, but it is our responsibility to ensure the playing experience remains healthy and enjoyable. Gambling or betting should never be seen as a source of income; it is simply a form of entertainment. We want every one of our users to play in an aware and controlled manner.

Our Terms and Conditions clearly state that no user under the age of 21 will be permitted to open an account or take part in any game. The age verification process is followed strictly, and bage reserves the right to temporarily suspend an account in any case of doubt.

Keep in mind before you play

Before each session, ask yourself — how much time and money can I afford to spend today? Make that decision beforehand and stick to it. Placing bigger bets to chase losses is a common problem — it usually makes the situation worse. If you feel the urge to put your winnings straight back into bets, take a short break.

Under bage's Privacy Policy, your account information is kept fully secure. Any responsible gaming request you make — such as self-exclusion or setting limits — is handled with complete confidentiality.

If you have any questions, our FAQ page has answers to many questions about responsible gaming.

Tools to set your limits

bage has several protective tools to help you play in a mindful way.

Deposit Limit

Set a deposit limit

Set the maximum amount you can deposit daily, weekly, or monthly. Once the limit is reached, no further deposits will be accepted automatically.

Time Limit

Session time limit

Decide in advance how long you will play in one sitting. After the set time, the platform will ask you to take a break.

Cooling-Off

Cooling-off period

Temporarily close your account for anywhere from 24 hours to 30 days. During this time no betting or deposits will be possible.

Self-Exclusion

Self-exclusion

Request self-exclusion to keep yourself away from the platform for an extended period — 6 months, 1 year, or permanently. Once activated, recovering the account is not straightforward.

Bet Limit

Maximum bet limit

Decide how much each individual bet can be. This is an effective way to avoid the temptation of placing large bets.

Reality Check

Reality check reminder

A notification will appear on screen at set intervals — showing how long you have been playing and the total amount you have wagered.

Set your limits

Fill in the form below and send it to the support team via live chat.

After filling in this form, contact our 24/7 live chat — the support team will action your request promptly.

Warning signs — be careful if you notice these

If you notice one or more of the following signs in yourself, it is wise to take a break from playing and seek support.

  • You have spent more than your budget but cannot stop.
  • You keep placing bigger bets to try to recover your losses.
  • You are hiding your gambling from family or friends.
  • You feel restless or irritable when you are not playing.
  • You are borrowing money or dipping into savings to fund your bets.
  • You are cutting time from work, studies, or family in order to play.
  • You have lost interest in activities you used to enjoy.

Get support — you are not alone

Acknowledging a problem is not a sign of weakness — it takes courage. With the right support, things can get better.

bage 24/7 live chat support Request a limit, cooling-off, or self-exclusion at any time. Support is available in both Bengali and English.
Email support Send us the details of your situation and request support by email: [email protected] — we will reply as soon as possible.
Family and trusted people Let a close family member or trusted friend know what is going on. Their company and advice may be the most helpful thing right now.
Professional counselling Seek help from a mental health professional who specialises in behaviour change. This service is available at hospitals and non-government organisations.

Special advice for parents

bage is for adults aged 21 and above only. If there are children or teenagers in your household who use your devices, please make sure parental control software is active on those devices. Keep your account login details out of reach of younger family members.

Use a strong password to keep your account secure and do not share it with anyone. Do not leave your device with someone else while you are still logged in to your account.

Build healthy playing habits

Set aside a separate entertainment budget — this should only be money whose loss will have no impact on your daily life. Never use money for rent, food, your children's education, or medical care as betting funds.

End each playing session after a set time, whether you are winning or losing. Even during a winning streak, avoid the temptation to extend the session — statistically, the longer the session, the greater the chance of loss.

Remember, bage is an entertainment service. Winning is great, but if you do not win, treat it as the cost of entertainment — never think of winning as something you are owed or entitled to.

Responsible gaming — FAQ

Self-exclusion is an important protective measure. Your account cannot be reactivated before the set period (such as 6 months or 1 year) has ended. For permanent self-exclusion, the account is closed for good. If a time-limited period was set, you may request reactivation via live chat once it has ended.

Requests to lower a limit take effect immediately. However, requests to raise a limit are subject to a set delay (cooling period) — this is intentional, so that no one removes their own protection under sudden emotional pressure.

A family member can contact bage support directly. While it may not be possible to make account changes based on a third-party request alone, the situation can be reported to the support team and they can take the necessary steps. The most effective approach is to encourage the person concerned to take action themselves.

If you have the reality check enabled, a pop-up message will appear on screen at set intervals (for example, every 30 minutes or 1 hour). It will show how long you have been playing, the total amount wagered, and your net win or loss for the session. You can then choose to continue playing or take a break.

Yes. Any request related to responsible gaming — setting limits, cooling-off, or self-exclusion — is handled with complete confidentiality. Your information is not shared with third parties.

No. To open an account at bage and take part in any game or betting activity, you must be at least 21 years old. Age is verified at the time of registration, and additional identity verification may be requested in cases of doubt.