bage Terms and Conditions

1 Introduction and Acceptance

These Terms and Conditions ("Terms") apply to the bage platform and all its associated services. This document serves as a legal agreement between the user and bage. By accessing the platform, opening an account, or playing any game, you are considered to have fully accepted these Terms.

bage provides services only to those who are 21 years of age or older. Minors may not use this service, and if any user assists a minor in using this platform, their account will be terminated.

Alongside these Terms, our Privacy Policy also applies, which explains in detail how your personal information is collected and used. Both documents should be read together.

2 Account Registration and Eligibility

2.1 Registration Requirements

To open an account on bage, the user must be a resident of Bangladesh and at least 21 years of age. All information provided at the time of registration must be accurate, complete and up to date. Providing false information may result in the account being suspended or permanently closed.

2.2 One Account Policy

Each person may hold only one account. Attempting to open multiple accounts will result in all accounts being cancelled and the associated balances may be forfeited. If multiple members of the same household wish to use the service from the same device or network, please contact the support team in advance.

2.3 Identity Verification (KYC)

bage may at any time request a national identity card, passport or other government-issued document for identity verification. The withdrawal process may be put on hold until verification is complete. It is each user's responsibility to cooperate with the verification process.

3 Account Security and Responsibility

It is your responsibility to keep your account login details completely confidential. Never share your password with anyone. Any activity carried out from your account will be considered your own, unless you immediately notify bage of any unauthorised access.

If you suspect unauthorised access to your account, notify the support team immediately via 24/7 live chat. bage may temporarily suspend the account in such situations.

4 Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount on bage is ৳300. Available payment methods are: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank and other scheduled banks). It is important to use the correct amount and the specified reference number when making a deposit.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 30 minutes to 3 hours. The same payment method used for the deposit must be used for the withdrawal. If account verification has not been completed, the withdrawal process may be delayed.

4.3 Source of Funds

Users must confirm that the money they deposit comes from a legitimate source. Depositing money obtained through illegal means is strictly prohibited. If such activity is suspected, bage reserves the right to investigate and suspend the account.

5 Bonuses and Promotions

bage offers various promotional offers. Each bonus has its own terms and conditions that must be met.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 10 times the bonus amount. For example, a ৳1,000 deposit earning a ৳1,200 bonus brings the total balance to ৳2,200, and ৳12,000 must be wagered before withdrawal.

5.2 Other Promotions

bage offers various promotions including weekly deposit rewards, slot festival bonuses, referral rewards, birthday gifts and cricket bonuses. Each offer has its own wagering requirements and validity period, which are clearly stated on the promotions page.

5.3 Bonus Abuse

Abusing the bonus system — such as claiming bonuses through multiple accounts or attempting to fulfil wagering requirements by artificial means — is strictly prohibited. If such activity is detected, the account will be cancelled and the bonus forfeited.

6 VIP Program

bage's VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback benefits are available at each level. Weekly cashback ranges from a maximum of 0.3% at the Bronze level up to a maximum of 1.5% at the Diamond level. Cashback is calculated based on the net loss for the week.

bage determines the criteria for VIP level advancement and reserves the right to change them. VIP benefits are non-transferable and will be cancelled if the account is closed.

7 Prohibited Activities

The following activities are strictly prohibited:

• Opening or operating an account using another person's identity.
• Attempting to profit by exploiting technical errors or bugs on the platform.
• Using automated software, bots or scripts to play games.
• Using the platform for money laundering or illegal financial activities.
• Engaging in fraudulent behaviour towards other users.
• Threatening bage staff or using offensive language.

If such activity is detected, the account will be closed immediately and legal action may be taken where applicable.

8 Responsible Gaming

bage takes responsible gaming very seriously. We believe gaming is a form of entertainment, and we are committed to ensuring it does not have a negative impact on anyone's life. Users can set deposit limits, session limits and activate self-exclusion on their Responsible Gaming page.

If you feel a gaming addiction is developing, please contact the 24/7 support team. We prioritise every user's mental wellbeing and financial health. This platform is strictly prohibited for anyone under the age of 21.

9 Privacy and Data Protection

bage uses SSL encryption and modern security measures to protect users' personal data. Our Privacy Policy explains in detail how your information is collected and used. We do not sell user data to third parties.

Documents collected for account verification are stored securely and can only be accessed by authorised staff. For any concerns regarding data protection, please contact the support team.

10 Right to Modify or Discontinue Services

bage reserves the right to change its services, promotions or any part of these Terms at any time. Users will be given reasonable advance notice of significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms.

The service may be temporarily unavailable due to technical maintenance or unforeseen circumstances. bage will not be liable for service unavailability during such times; however, users' active balances will remain protected.

11 Limitation of Liability

bage is not liable for losses caused by technical errors, network disruptions or third parties. Responsibility for the outcomes of gaming transactions and financial decisions rests entirely with the user. bage never guarantees specific winnings.

bage will not bear responsibility for any loss caused by a user's own negligence or incorrect information. In any dispute, bage's decision will be considered final, though we always commit to judging fairly.

12 Dispute Resolution

If a dispute arises regarding a transaction or game result, first contact the support team via 24/7 live chat or email. The time limit for submitting a complaint is a maximum of 30 days — complaints made after this period may not be accepted.

For detailed information about the dispute resolution process, please visit our FAQ page, which provides solutions to common issues related to transactions and gaming.

13 Contact and Support

If you have any questions about these Terms, please contact our support team. We provide service in both Bengali and English, 24 hours a day, 7 days a week.

•   Live Chat: directly from any page on the site
•   Email: [email protected]